FAQ
FAQ
1.What kind of Mirror you are selling?
LED bath mirror, framed mirror, vanity mirror, full length mirror and LED medicine cabinets / mirror cabinet.
2.What thickness do you use for Frank bath mirror?
Usually, 5mm copper free mirror glass.
3.What kind of Color Temperature of Frank bath mirror?
CCT 3000-6000K
4.What kind of LED strips Frank mirror used for?
2835 LED strips and 5050 LED Strips
5.What kind of function of Frank Mirror?
Anti fog, Bluetooth speaker, Time & temp display, weather display, Dimming, warm to cool white light.
6.What is the installation methods of Frank mirror?
Easy installation.
7.Could you do Customization like provide customization options such as size, shape, and LED color temperature?
Yes. M.O.Q. is at least 20~50 PCS.
8.What kind of certification do you have?
CE, SAA, ETL, UL, UKCA, BSCI, ROHS
9.How do you pack your mirror?
To be packed in carton, 1PCS/CTN.
First layer: Poly bag
Second layer: EPE foam+
Third layer: 5 layer corrugated carton
Mail box package are also available .
10.How long is the warranty of your mirror?
2 years
11.How many piece can be load in 1*20GP container?
900PCS;
12.Can I visit the factory or conduct a product inspection before finalizing my order?
Yes. Our factory are in Foshan, 1.5hour away from Guangzhou Baiyun International Airport. Vanity factory and bathtub factory are link together, you could visit our bathtub and vanity factory also.
13.Can I request samples before placing a bulk order?
Yes, Sample order are accepted.
14.What kind of material do you use for your bathtub?
Solid surface, Artificial stone
15.What is solid surface?
Solid Surface：
1) Acrylic resin: PMMA (Poly Methy Methacrylate, 38%) which formed by syncretizing with MMA (Methy Methacrylate) by scientific method;
2) Aluminum Hydroxide: 58%, the filler ATH is from Aluminum Corporation of China Limited Zhongzhou branch;
3) LR Pigment: 4%
16.What is the treatment of your bathtub?
Matte and glossy
17.What does your bathtub included?
Overflow, water drainer;
18.What is your production period?
30~45 days
19.What is the material of drainer?
Copper
20.How about thickness?
20 mm
21.Is your bathtub built-in or free standing?
Freestanding
22.How is the packing of your bathtub?
To be packed in wooden case in plywood, 1PCS/CASE;
23.Can you do my own size bathtub or change the color of the bathtub or print my own logo?
Yes, it is accepted. It required open mould and have M.O.Q. requirements for at least 10 PCS.
24.What kind of certificates do you have?
CUPC.
25.How many pieces of bathtub could be load in a 40 feet container?
1.7M(67″): 1.02CBM/PCS; 48PCS/40′ HQ; 40′ HQ; 56PCS/45’HQ
1.5M(59″): 0.92CBM/PCS; 48 PCS/40′ HQ; 56 PCS/45’HQ;
1.8M(71″): 1.29CBM/PCS; 44PCS/40′ HQ;52PCS/45’HQ;
26.What kind of materials can be used for frank bathroom vanity?
Solid wood, plywood, MDF; Solid wood wooden bathroom vanities are Frank featured products.
27.What is the loading port of Frank?
Shenzhen
28.What's your standard packing?
To: Pack with EPE foam+ Wooden case.
Vanity cabinet: Pack with EPE foam EPE foam+ well protected corner foam +5 layers corrugated cardboard box;
29.What kind of hinge used in your vanity?
DTC brand has been tested and found out to be more suitable in terms of quality and price. For DTC brand, we can choose DTC wooden drawer, DTC luxury metal box and DTC slim metal box.
30.What is the lead time of bathroom vanity in Frank?
New orders: 45-50 working days, repeat order: 30-35 working days.
31.Can you develop the cabinet for us?
Yes, we have strong R&D team.
32.What's the warranty of your product?
All of our products have 2 years warranty.
33.Do you have any certifications or comply with international standards?
A: Basins: CUPC / CE,
B. LED light: CE, UL, SAA, ETL.
C. Wooden Board complies with E1 standards, FSC-certified board is also available upon request.
34.What is the minimum order quantity (MOQ) for your products?
10 pce each, normally we suggest order by containers.
35.Can you provide samples for product testing and quality evaluation?
Yes. We will happy to provide samples.